Refund and Returns Policy

Refund & Returns Policy

Thank you for choosing atomicFOTO. We strive to provide high-quality prints and a seamless experience. This policy outlines our refund and return procedures:

Refunds

Order Cancellations: You can cancel your order for a full refund before it has been printed. To cancel, please contact us via email at support@atomicfoto.com or via the atomicfoto.com website as soon as possible.

Printing Errors: If your prints arrive with a printing error (e.g., incorrect colors, blurry images, missing details) that is our fault, we will reprint your order free of charge. Please contact us within 7 days of receiving your order with photos of the printing error.

Damaged Prints: If your prints arrive damaged during shipping, please contact us within 7 days of receiving your order with photos of the damage. We will investigate the issue and offer a replacement or a full refund.

Refunds for Incorrect Orders: If you receive an order that is not what you ordered, please contact us within 7 days of receiving your order. We will correct the order.

No Refunds for Customized Products: Due to the nature of our customized photo prints, we do not offer refunds for orders that are personalized or customized according to your specifications.

Refund Processing: Once your return is received and inspected, we will process your refund. The refund will be credited to your original payment method within 7-14 business days.

Returns

Returns for Refunds: We do not accept returns for refunds.

Returns for Exchanges: We do not offer exchanges. If you need a different size or type of print, please place a new order.

General Information

Shipping Costs: Shipping costs are non-refundable unless the return is due to a printing error or damage caused by us.

Proof of Purchase: Please provide your order number or a copy of your purchase confirmation when contacting us about a refund or return.

Contact Us: For any questions regarding our refund and return policy, please contact us via email at support@atomicfoto.com or via the atomicfoto.com website as soon as possible..

We appreciate your understanding and cooperation.

atomicFOTO